If you are experiencing such a issue that VAVA 4K Laser Projector shuts off randomly, what shoul we do?
![vava 4k](https://data.projector1.com/cdn-cgi/image/quality=85,format=auto/wp-content/uploads/2022/04/vava4k-b-1.jpg)
you may try the following steps to see if it solves the issue
- Make sure it is not overheating and there’s enough space for proper air ventilation. It needs at least 30cm of space from the sides, for proper airflow.
- Please try performing a factory reset by going to Settings> General> Factory Reset.
- Make sure that your firmware is updated to version 2.10. You can check this by going to Settings>General>Update version. Please update the projector if it is not up to date.
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